Increase in backoffice operational efficiency
Improvement in customer satisfaction survey
The client is a globally renowned media and entertainment conglomerate distinguished by its expansive portfolio of assets across various media platforms.
With a rich assortment of iconic brands in television, film, theme parks, and digital realms, they are recognized for delivering world-class content produced in-house. This company has pioneered the entertainment industry by actively adopting emerging technologies and digital mediums. They are committed to providing accessible, round-the-clock, top-tier content to audiences worldwide.
The global marketing research department, based in New York City, wanted to improve customer experience and make operations more efficient by creating a custom cloud-based web application.
This project aimed to address these business objectives
To address these challenges, the company decided to develop an intelligent and robust bespoke solution.
After a thorough understanding of the requirements, we decided to develop a sophisticated online customer portal that would:
To address the outlined business objectives, Unified Infotech consulted, designed, and engineered a highly sophisticated and intelligent cloud application that encompassed both the client-facing online portal for advertisement performance analytics and future forecasts, as well as an internal tool for advertising budget and strategy management. Here’s a high-level breakdown of the application:
The client’s adoption of the cloud application improved customer experience and drove significant operational efficiency improvements.
Increase in backoffice operational efficiency
Improvement in customer satisfaction survey
Our experience with Unified Infotech over the past two years has been marked by professionalism and exceptional quality. The team consistently demonstrates high intelligence and strict adherence to industry best practices across all aspects of their work. Their exemplary documentation skills and consulting expertise are particularly commendable and difficult to find. We look forward to engaging them in numerous future projects for McGraw-Hill
Project Manager, Mcgraw Hill
Unified Infotech has consistently delivered exceptional performance and has been a reliable partner for Openreel for the last 8 years. Their proficiency in identifying and addressing unforeseen challenges in development is remarkable. The consulting and recommendations provided by them have been transformative, significantly enhancing our product. Their work exemplifies top-tier quality and professionalism
CTO, OpenReel
I approached Unified with just an idea, they turned it into a thriving and well-funded SaaS product that's continually growing. I couldn’t have asked for a better partner. Their expertise shone through every stage of the project development lifecycle. I was truly impressed with how detailed and organized their planning was. They set high standards and met them flawlessly with careful planning and execution.
CEO, Extrance
They are a prime example of excellence in professionalism. We started with a small project few years back, and now are our digital transformation partners. Unified has been instrumental and critical scaling our business significantly. Their team is incredibly strong and adaptable. Kudos to the team—keep up the fantastic work!
COO, Luxury Lease Partners
Years in Business
Global Clients
Tech Experts
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