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Explore the agile and adaptive engagement models we offer
Select one that best complements your project needs from our range of flexible and client-centric engagement models
Value-based engagement models
Zero-risk, quality-driven collaboration models
IT Staff Augmentation
Temporarily enhancing teams with specialized talent on demand
Businesses can supplement their in-house team with additional resources from a service provider. Clients have the flexibility to scale up their teams based on seasonal demands, eliminating the need to hire full-time employees.
This model is ideal for businesses requiring immediate expertise or additional resources for a short-term period. It is particularly beneficial for handling peak workloads, covering skill gaps, and meeting project deadlines.
Key points
- Ideal for catering to short-term needs
- Teams can scale up based on project requirements
- Allows access to immediate specialized skills
- Reduces operations costs drastically
- Helps meet stringent project deadlines
General Services Retainer (GSR)
Consistent and Reliable Support for Your Ongoing Business Needs
This engagement model is ideal for businesses that need regular, reliable cross-workflow support. You get technical support and assistance to ensure your systems work flawlessly 24/7, in lieu of a predetermined fee.
This model eliminates the need for negotiating for individual system outages. Further, you also get prioritized and proactive attention from the service provider, ensuring your systems suffer minimal downtime
Key points:
- Ideal for businesses with software systems that need consistent support
- Flexible model that is also cost and time-effective
- Useful for managing recurring tasks, ongoing projects, and routine maintenance
- Ensures proactive maintenance and streamlined operations
Adaptive Bulk Purchase (ABP)
Bulk Purchasing for Cost Savings and Resource Availability
This model allows clients to purchase bulk services or hours in advance at a pre-decided rate, making it ideal for businesses with fluctuating service needs. They can leverage these services or service hours as needed.
Using this model, businesses can manage budgets effectively while ensuring that resource availability during demand spikes.
Key points
- Ideal for projects with Variable Workloads
- Enable cost savings from bulk purchase discounts
- Helps manage and predict budgets effectively
- Ensures resource availability by drawing from a pre-purchased pool as required
Dedicated Team Model (ODT)
Extended in-house team for expertise and focussed execution
Ideally, this model suits long-term projects requiring ongoing development, testing, and maintenance. The dedicated team functions as an extension of the client’s in-house team by aligning with the company goals and processes.
It offers businesses the flexibility to scale their teams up or down based on project requirements while maintaining control over their activities, project direction, and execution.
Key points
- Best suited for projects with ongoing development and maintenance requirements
- Offers the flexibility to easily scale teams up or down as needed
- Maintain control over project direction and execution.
- Seamlessly integrates with the in-house staff
- Ensures consistent performance by aligning with the company goals and processes
Support & Maintenance Contract (SNM)
Post-launch support for ensuring system stability and performance
Provides continuous support and maintenance services for existing client systems and applications. Ideal for businesses needing regular updates, troubleshooting, and technical support to ensure flawless 24/7 performance.
It helps prevent downtime, resolve issues promptly, and keep systems updated with the latest security patches and improvements.
Key points
- Ensures smooth and efficient operations of the entire IT ecosystem
- Provides ongoing updates and maintenance
- Promptly troubleshoot issues that arise through proactive technical support
- Prevents downtime and disruptions
- Keeps systems updated with the latest security patches
Fixed Budget Model (FBM)
Predefining costs and deliverables for defined project scope
The service provider and the client agree on a pre-determined scope and cost, legitimizing the agreement by a signed contract. Changes in the project scope are integrated as they occur, along with project costs and timeline revisions.
The payouts are tied to certain deliverables and milestones. This allows clients to track progress visibly and reduce the risks of overpricing, project delays, etc.
Key points
- Allows scope for unexpected changes to be integrated
- Ideal for projects with well-defined requirements and timelines
- Offers client-cost predictability and reduces financial risk
- Promotes clear expectations and accountability
Comprehensive client-centric engagement models
Proven Track Record
We have a legacy of successes that attest to our ability to offer and handle varying tech-based services. Our tech experts drive our success through dedication, creativity, and innovation.
Cost-Effective
Take advantage of our efficient resource use to gain significant operational cost savings. Adopt our inclusive engagement models to ensure long-term gains.
Client-Centric
We are a client-first company and prioritize client needs to offer customized engagement models. These flexible and adaptable models also provide substantial digital gains.
Flexible
Our engagement models cater to varying project requirements. Whether your project requirements are fixed, evolving, or undefined, they meet project needs efficiently.
Expertise
Gain access to dedicated teams with specialized skill sets who keep upskilling to ensure high-quality services while allowing us to meet budget and time constraints.
Control
We allow clients to maintain full control over work allocation, status tracking, and reporting. This makes our models transparent and adaptable to unforeseen changes.