Introduction

Testhouse collaborated with a prominent Middle Eastern bank, delivering testing services for an upgrade in their digital banking platforms, including Internet and mobile banking.

Challenges

  • Multiple deployments and code fixes impact the application performance in production
  • No defined process and structured schedule for Performance testing
  • Reporting time was higher which eventually increased the turnaround time with application owners’ sign-off
  • Low Regression Test Coverage and lack of traceability to critical business processes
  • High Dependency on Business SMEs for testing-related activities

Solutions

  • Designed a Risk-Based Testing Strategy by analysing the business risk and by prioritizing mobile devices/browsers based on usage statistics​
  • Optimized Regression Packs and Classification of Regression Test Packs based on the business priority with clearly documented usage guidelines​
  • Automated 100% of the API Tests and 25% of the regression test packs using the Selenium and Postman Tools​
  • Leveraged the Testhouse Pre-Fabricated test cases for Non-Functional Testing to test various scenarios related to interrupts, user experience, network, etc​
  • Implemented a compliance framework and conducted regular compliance audits to ensure the applications complied with financial regulations

Benefits

  • 95% On Time Delivery
  • 99% Defect Containment​​
  • 100% Regression Test Coverage

Industry

Banking

Theme

Digital Experience Validation

case studies

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