Introduction

In this case study, we explore the testing services Testhouse provided for the EthixNG Core Banking Solution by a leading IT company in the Middle East. The EthixNG solution, developed by ITS, utilizes AI, Machine Learning, and Big Data to enhance banking operations, transitioning from legacy systems to a more digital, fintech-enabled environment. Our focus was on overcoming challenges such as limited workflow documentation and complex product structure, employing strategies like Root Cause Analysis and risk-based testing. The result was a significant improvement in product performance and efficiency, demonstrating our capabilities in delivering advanced testing solutions.

Key Modules

  • Branch Operations
  • CRM (Customer Relationship Management)
  • Customer/Deposit Services
  • Deposit Management
  • Card Management
  • Business Foundation Engines
  • Customer Management
  • Salary & Batches
  • Global Business Components
  • Collateral Management
  • Framework Foundation Engines
  • Global Framework Components
  • Limits Management
  • Account Management
  • GL (General Ledger) and Accounting
  • Loans Management
  • Loans Operations
  • Loans Origination
  • Micro Finance
  • Credit Analysis & Facility Granting

Services Offered

  • System Integration Testing
  • User Acceptance Testing
  • Test Automation
  • Performance Testing
  • Security Testing
  • Risk-based Testing

Problem Statement

  • Limited Documentation: There is limited documentation on product workflow, complicating the understanding of processes.
  • Low-Quality Defect Delivery: These increase debugging cycles due to defects not being accurately or comprehensively reported.
  • Complex Product Structure: The product has a complex structure with multiple integrations, adding to the testing challenge.

Solutions

  • Root Cause Analysis (RCA) Implementation: RCA guides the phases of the Software Development Life Cycle (SDLC), enhancing problem identification and resolution.
  • Executed Risk-Based Testing: Prioritized tests based on the importance and impact of features, modules, and functionalities of the product.
  • Defect Prioritization: Analyzed the severity of functionalities to prioritize defect fixes.
  • Comprehensive Process Framework: Established a framework to streamline the development workflow of the product.

Benefits

  • High Product Risk Coverage: Achieved over 90% product risk coverage.
  • Enhanced Product Performance: Improved overall performance of the product.
  • Reduced Bug Fixing Time: Streamlined processes resulted in a faster turnaround for fixing bugs.

Industry

Banking

Theme

Enterprise QA

case studies

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